Buy Online! - The best way to buy!
|About Us This web site is owned and operated by AIRBRUSH&PAINT.co.uk who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
15 Swanstons Road
0044 (0)1493 330100
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from Europe, we will take payment in GBP (£).
We accept Credit & Debit cards via the PayPal portal. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do NOT wish to pay online, you may give your card information via phone..01493 330100
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake...01493 330100
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling We only send via courier delivery service or airmail, these are normally on a 24-48 hour service but can take longer....(UK only)
Once a parcel has left our premises we have no control over its handling, delivery or timing....(UK only)
|Delivery Schedule We endeavour to deliver your order right away. We will normally send your order to you within 2 business days. International orders are generally received in under 21 days.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. Ensure that you indicate on the signature sheet that the goods are damaged, you MUST take a photograph & send to us with your claim.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, VAT is added. European Unioun State Members MUST supply their ful VAT / Tax registration Number to be exempt from UK VAT.|
|Credit Card Security We do not process your credit of debit card details, these are processed via our secure payment merchants SAGEPAY / WORLDPAY directly.|
|Guarantee We are happy to address any faulty product. However we are unable to accept returns of paints due to their liquid nature, as dilution is possible & we have no way of testing for this, some bottles have foil seals these are accepted for return if unopened.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0044 (0)1493 330100, AIRBRUSH&PAINT.co.uk, 15 Swanstons Road, Gt Yarmouth, Norfolk, NR30 3NQ, UK.|
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 14 working days for a full refund. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
However we are unable to accept returns of paints due to their liquid nature, as dilution is possible & we have no way of testing for this, some bottles have foil seals these are accepted for return if unopened. We reserve the right to retain or charge a 20% 're-stocking' fee.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
|Remittance Terms All goods remain the sole property of AIRBRUSH&PAINT.co.uk until full payment has been received & cleared.
We reserve the right to amend prices without prior notice.
Goods may be reserved for shop collection & payment, for this please use email or phone ordering.